Privacy policy

Privacy Policy for Office In The Cloud

Last Updated: January 01, 2020 

1. Introduction

Office In The Cloud ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals and businesses who visit our website, www.officeinthecloud.com (the "Site"), and use our credit card processing services (the "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.   

 
2. Information We Collect   

 We collect different types of information depending on your interaction with our Site and Services:

Information You Provide Directly:

Contact Information: When you inquire about our Services, request information, or create an account, we may collect your name, email address, phone number, business address, and other contact details.
Business Information: To provide our Services, we may collect information about your business, such as its name, industry, tax identification number, and bank account details.
Transaction Information: When you process credit card transactions through our Services, we collect details of those transactions, including the cardholder's name, card number (which is tokenized and secured), transaction amount, date, and time. Please note that we do not directly store full unmasked credit card numbers on our systems.
Communications: Records of your correspondence with us, including emails and chat logs.
Account Information: Username, password, and other credentials used to access your account.
Information We Collect Automatically:

Technical Information: When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, device identifiers, referring URLs, and browsing activity on our Site.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Site and Services. This helps us analyze website traffic, personalize your experience, and improve our Services. You can manage your cookie preferences through your browser settings.    
 
3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and Maintaining Services: To process credit card transactions, manage your account, provide customer support, and ensure the functionality of our Services.    
Communication: To respond to your inquiries, provide updates about our Services, and send important notices.
Improving Our Services: To analyze usage patterns, conduct research and development, and enhance the security and performance of our Site and Services.
Personalization: To tailor your experience on our Site and offer relevant information and promotions (where permitted by law).
Security and Fraud Prevention: To detect and prevent fraudulent activities, protect our systems and users, and ensure the security of transactions.
Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your information with certain third parties in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in providing and operating our Services, such as payment processors, data analytics providers, fraud prevention services, and customer support vendors. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.    
 
 Financial Institutions: As necessary to process transactions and manage financial accounts.
Legal Compliance and Protection: We may disclose your information if required by law, legal process, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.    
 
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice to you if such a transfer occurs and your personal information becomes subject to a different privacy policy.    
 
We do not sell or rent your personal information to third parties for their direct marketing purposes.   

 
5. Data Security

We have implemented reasonable and appropriate security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:   

 Encryption technologies, including Secure Socket Layer (SSL) for data transmission.    
Secure storage of sensitive data.
Regular security assessments and updates to our systems.
Access controls to limit who can access your personal information.
Employee training on data security practices.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.   

 6. Your Rights and Choices (California Residents)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include:   

 The Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.    
 
The Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.    
The Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.    
The Right to Opt-Out of Sale or Sharing: While we do not sell your personal information for monetary consideration, you have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising.
The Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to only use your sensitive personal information for limited purposes.    
The Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.    
To exercise these rights, please contact us as described in Section 9 below. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the nature of the information and the applicable legal and regulatory requirements.   

 8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.   

 9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:   

 Office In The Cloud 4000 MacArthur Blvd. STE 600  Newport Beach, CA 92660.

[email protected]

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site and Services after the posting of changes constitutes your acceptance of such changes.